Avoid this magazine company!!

Not a lot of things get to me. I, usually, let everything just roll off my back and don't give it a second thought. But today, I got rightly ticked off. I was looking through all my bills that came in on Monday. I had a busy week and knew that none would be due within the week, so I didn't worry about them. Well, I had decided back in April I was going to try out Parenting School Years. It seemed like it would be a really neat magazine. Well, I opened it and it's not due till the 24th of May. I think, good I can pay it online next Friday and be great. I then remember that I was supposed to be getting the "Guaranteed 1 Risk-Free Issue." I thumb through the rest of the mail and it's not there. I know I have received it prior because I get the mail everyday myself. I decide to get online and see about it. I finally get logged into their customer service page and click onto the loss/damage issue tab... that's when I get ticked off! It says in the account status box that my account (which I took the subscription out on April 16th) has been suspended due to owing $20. I look back at the bill and it says due date 5/24/09. I have to hunt for their phone number (which is wrote in small print on the back of the bill and it's not even listed on their site!!) and call it. It just goes to a busy signal!! I have tried off and on for over an hour now and still nothing! What kind of business still has busy signals? And another thing I noticed on the back of the bill (in fine print): "If the Post Office alerts us that your magazine is undeliverable, we have no further obligation unless we receive a corrected address within 2 years." Everyone just avoid them!